TurboTax has an easy-to-follow interface that even novice filers can master and live assistance from tax pros if you get in over your head.
Its free tier is a popular option for people reporting W-2 income and claiming limited tax breaks. (Intuit claims roughly 37% of filers qualify.)
If you don't have a simple return, however, paid plans can be pricey and come with lots of bells and whistles you might not need.
TurboTax
Online plans
Do It Yourself, Expert Assist, Expert Full Service, Expert Assist Business, Expert Full Service Business
Free version
Federal and state returns (Form 1040 + limited credits). According to TurboTax, 37% of taxpayers are eligible.
Guarantee
Maximum refund and 100% accuracy guarantees
Live support
Expert Assist plan includes unlimited assistance and final review, while Expert Full Service adds a dedicated expert to complete and file your return.
Tax refund advance loan
Up to $4,000
Read our review of TurboTax tax software.
Pros
- Step-by-step guidance with easy-to-follow Q&A format
- On-demand advice and a final review from a tax expert
- Expert Full Service plan has a tax expert who can complete your return
- Offers tax refund advance loan
Cons
- More expensive than other tax-prep software programs
- May try to upsell you into getting pricier plan
Offers in this section are from affiliate partners and selected based on a combination of engagement, product relevance, compensation, and consistent availability.

The Deluxe plan comes with priority support and live chat, while the paid Pro Support tier adds access to a tax pro, phone support, live screenshare and assistance with federal and state returns
Guarantees 100% accuracy and maximum refund

TaxAct Xpert Assist is available starting at $45
100% accuracy and maximum refund
Terms apply
TurboTax plans
TurboTax offers several tiers for DIY and assisted filing.
Free
TurboTax Do It Yourself includes federal returns for W-2 income but no schedules except for the child tax credit, earned income tax credit and student loan interest.
Deluxe
Allows for itemized deductions and more credits. Users can report business income (not capital gains or losses) and assess the value of donated clothes, household goods and more with ItsDeductible calculator.
Premium
Can report income from businesses, investments, rental properties and more. Investors can import up to 20,000 crypto transactions and 10,000 stock transactions at once. Freelancers can claim home office, mileage and other expenses.
Expert Assist
Can be added to any plan for unlimited help from tax experts and a final review before you file.
Expert Full Service
An expert matched to your situation does your taxes from start to finish. In 35 states and Washington, D.C., local tax pros are available by phone, video or in person through Intuit TurboTax Verified Pro.
TurboTax pricing
Free state and federal filing with TurboTax is available for filers with simple returns. The company claims 37% of filers qualify for the free edition, which supports Form 1040 and limited tax breaks, including the Child Tax Credit, Earned Income Tax Credit and student loan interest. In most cases, if you're itemizing deductions, you'll need to select a paid plan.
Deluxe: $79 (Discounted to $49). State filing $39 extra
Premium: $139 (Discounted to $99). State filing $39 extra
Expert Assist: $79 to $209 (Discounted to $39 to $159). State filing is $39 - $49 extra
Expert Full Service: $89 to $129+ (Discounted to $150 through Feb. 28 for combined federal and state filing.)
TurboTax pricing is dynamic, so check the website for the latest rates and promotions.
TurboTax refund options
TurboTax provides several ways to get your refund:
- Direct deposit into a checking, savings, brokerage or IRA account
- Get your refund five days early by depositing it in a CreditKarma money account
- Paper check
- U.S. savings bonds
- A credit for next year's taxes
- Refund advance loan: Eligible filers can qualify for a no-fee, zero-interest loan of up to $4,000 from CreditKarma . Funds available within seconds of IRS acceptance
For a $40 service fee, you can deduct the cost of your TurboTax service from your refund.
TurboTax: pros and cons
- Easy-to-follow interface
- Can upload or snapshot tax documents
- Can upgrade in-process to get help from a tax expert
- Accuracy and maximum refund guarantees
- Can't claim unemployment or education tax credits on free tier
- Pricing for DIY filing is not transparent
- Paid tiers are more expensive than competitors
Find a tax relief company that works for you
TurboTax customer support
DIY TurboTax filers can import PDFs of previous returns, data files from H&R Block, Jackson Hewitt and Tax Act or a smart import from participating employers. If TurboTax doesn't recognize your EIN, you can use the mobile app to snap a photo of your W-2 and upload it.
The AI-powered Intuit Assist feature searches for more than 450 deductions and credits you could qualify for. TurboTax is also integrated with QuickBooks, streamlining the filing process for self-employed workers who use both.
With Live Assisted, you can get phone, chat or screen-share access with a tax pro, as well as a final review before you file. Vetted experts are available daily from 8 a.m. to 11 p.m. ET.
You can let someone else handle your return with the Live Full Service option or, in select markets, choose Intuit TurboTax Verified Pro and be matched with an independent local tax professional in your area for online or in-person assistance.
TurboTax guarantees the accuracy of your return and will reimburse users for any penalty or interest assessed by the IRS because of calculation errors. It also guarantees the maximum refund or you'll get a full refund of the purchase price. (TurboTax Online Free Edition customers are still entitled to a payment of $30.)
TurboTax DIY plans and live experts are available in English or Spanish.
How does TurboTax compare?
We put TurboTax up against two major tax-prep competitors.
Turbo Tax vs. H&R Block
The biggest difference between H&R Block and TurboTax is price: Both companies have free robust plans, but if you need a paid tier, H&R Block is generally the cheaper option.
H&R Block
Free version
Yes
Guarantee
Guarantees 100% accuracy and maximum refund
Live support
Live chat available with all paid plans
Tax refund advance loan
Yes
Read our H&R Block tax software review
TurboTax has begun offering in-person tax assistance, however, removing one of H&R Block's chief advantages. It also makes tax refund advance loans available for up to $4,000, more than H&R Block's $3,500 cap.
TurboTax vs TaxSlayer
Although TaxSlayer and TurboTax are close competitors, TurboTax offers more tax breaks in its free edition, including the Earned Income Tax Credit and Child Tax Credit.
TaxSlayer
Free version
Yes
Guarantee
Guarantees 100% accuracy and maximum refund
Live support
Simply Free and Classic: Phone and email support, Premium: Priority phone support and live chat, Self-Employed: Access to a tax pro with self-employed expertise
Tax refund advance loan
No
TaxSlayer offers live assistance at a lower price, but only TurboTax offers full-service, in-person filing with its Verified Pro plan.
Is TurboTax right for me?
If you have a simple return, TurboTax Free Edition is a great option for both state and federal filing.
For more complex returns, TurboTax's paid plans are on the pricier side. But its generative AI-powered assistant can unlock valuable tax breaks to maximize your refund. There's also live human assistance if you get stuck or just want a tax pro to do the heavy lifting.
In addition, TurboTax integrates seamlessly with QuickBooks (both are owned by Intuit), making it a smart choice if you're a small-business owner or self-employed worker who uses both products.
TurboTax FAQs
Is TurboTax free?
TurboTax has a free Do It Yourself tier for both federal and state tax returns, but you can only report W-2 income and claim a limited number of credits and deductions. TurboTax claims approximately 37% of taxpayers qualify for its free edition.
Does TurboTax guarantee the maximum refund?
TurboTax backs its services with several guarantees, including for the maximum refund (or minimum liability). If you file an amended return using another method and receive a larger refund, TurboTax will reimburse you for the cost of its services. TurboTax Free Edition customers are entitled to $30.
Does TurboTax offer in-person tax preparation?
Yes, with TurboTax Verified Pro, you can meet with your tax preparer in person. To find out if the service is available in your area, select "Find a Verified Pro" on the TurboTax website. You'll be prompted to answer some questions about your tax situation, enter your ZIP code and indicate that you want to meet in person.
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