While some of the best tax software programs offer a free tier, most will only process simple returns with standard deductions. If you're self-employed, own rental properties or investments or have to itemize your deductions, you have to upgrade to a paid tier.
FreeTaxUSA stands out by offering free filing for most federal tax forms. while still guaranteeing users the maximum refund.
Below, CNBC Select reviews FreeTaxUSA's key features, perks, pricing and more.
FreeTaxUSA
Plans
Free: Basic (simple returns w/child tax credit, EITC, unemployment, retirement income), Premium (Itemized deductions, interest, dividends), Investment (stocks, crypto, dividends, rental income), Self-employed (Business income and deductions, Schedule C, K-1, 1120-S, 1099-MISC, 1099-NEC).
Paid: Deluxe ($7.99) and Pro Support ($64.99 ).Guarantee
Guarantees 100% accuracy and maximum refund
Live support
Deluxe plan includes priority support, live chat and unlimited amended returns. Pro Support adds access to a tax professional, live screen share and other features.
Tax refund advance loan
No
Terms apply
Read our review of FreeTaxUSA
Pros
- Federal filing is free for most tax situations
- Maximum refund and accuracy guarantees
- State filing is only $15.99
Cons
- Phone support and tax pros only available with paid plans
- Have to manually enter 1099 information
FreeTaxUSA Review
Free self-filing options
FreeTaxUSA offers four self-filing options — basic, advanced, premium and self-employed – all of which are free for federal tax returns.
The basic level offers step-by-step online guidance for simple tax returns. The advanced tier is geared toward homeowners and filers with certain tax credits and deductions, such as the earned income credit, and a premium option is for filers with rental or investment income, or who sold property or a car.
There is also a self-employed tier for individuals who aren't W-2 employees, like freelancers, contract workers and small business owners.
Offers in this section are from affiliate partners and selected based on a combination of engagement, product relevance, compensation, and consistent availability.

The Deluxe plan comes with priority support and live chat, while the paid Pro Support tier adds access to a tax pro, phone support, live screenshare and assistance with federal and state returns
Guarantees 100% accuracy and maximum refund

TaxAct Xpert Assist is available starting at $45
100% accuracy and maximum refund
Terms apply
Paid options
While automated guidance is offered in the self-filing options, the deluxe tier includes live help from tax pros and lets you jump to the front of the line if you have questions. Deluxe users can also file an unlimited number of tax amendments at no additional cost.
With the pro support upgrade, you can speak with a certified public accountant or enrolled agent over the phone or schedule virtual meetings and share your screen while getting help.
Perks
FreeTaxUSA's biggest advantage over its competitors is that it doesn't charge customers to file most federal tax returns. It also offers a maximum refund guarantee, which refunds any fees if you get a larger refund (or owe less taxes) using a different company.
FreeTaxUSA also provides a calculation accuracy guarantee and will reimburse any penalties and interest resulting from a calculation error.
There are also paid add-ons, including expert guidance for state and federal audits, identity theft protection and debt relief consultations. You can also order a printed or professionally bound return.
FreeTaxUSA
Plans
Free: Basic (simple returns w/child tax credit, EITC, unemployment, retirement income), Premium (Itemized deductions, interest, dividends), Investment (stocks, crypto, dividends, rental income), Self-employed (Business income and deductions, Schedule C, K-1, 1120-S, 1099-MISC, 1099-NEC).
Paid: Deluxe ($7.99) and Pro Support ($64.99 ).Guarantee
Guarantees 100% accuracy and maximum refund
Live support
Deluxe plan includes priority support, live chat and unlimited amended returns. Pro Support adds access to a tax professional, live screen share and other features.
Tax refund advance loan
No
Terms apply
Read our review of FreeTaxUSA
Pros
- Federal filing is free for most tax situations
- Maximum refund and accuracy guarantees
- State filing is only $15.99
Cons
- Phone support and tax pros only available with paid plans
- Have to manually enter 1099 information
Pricing
All of FreeTaxUSA's self-filing options are free for federal tax returns, but state returns cost $15.99.
FreeTaxUSA's deluxe level costs $7.99 and the Pro Support tier is $64.99. Unlimited amended returns are complimentary with any paid tier or $16.98 with the free basic edition.
The audit defense service costs $19.99, a mailed printed return is $8.96 and a professionally bound return is $17.96. Prior year federal returns are free, although prior state returns are $17.99.
For $24.99, you can have the cost of any order deducted from your refund.
Availability
Filers can create an account on the FreeTaxUSA website to file their taxes. Unlike many competitors, FreeTaxUSA doesn't have a mobile app.
Security
Information submitted through the FreeTaxUSA website is encrypted to ensure its security. However, you can further reinforce that protection by adding multi-factor authentication (MFA). In addition to coming up with a password, you can reinforce your log-in procedure by either having a PIN sent to you through text, voice call or email, or by having a one-time password sent to you through an authenticator app.
Other free tax-filing options
FreeTaxUSA is a great option for filing federal income taxes, but it does charge for state returns and additional services like audit protection. Here are some other free filing options you might want to consider.
CashApp Taxes
CashApp Taxes is one of the only online tax offerings that doesn't charge for either federal or state returns and that includes audit defense at no extra cost. There are no upgrades, making it easy to stick to the basics.
Cash App Taxes
Free version
Yes
Guarantee
Guarantees 100% accuracy and maximum refund
Live support
No
Tax refund advance loan
No
Read our review of Cash App Taxes
IRS Free File
Free File provides no-cost online tax preparation for federal tax returns and some state filings. The program is a partnership between the IRS and several top tax software companies and is available to filers with an adjusted gross income of $79,000 or less.
Bottom line
FreeTaxUSA has fairly bare-bones offerings, but the lack of fees that even other free services typically charge is a big plus. And $15.99 for state filing is still cheaper than many competitors.
Customer assistance is limited — you'll have to pay for live chat or phone support. But if saving on filing is your priority, this is a very solid option.
If you want in-person assistance, consider H&R Block, which has more than 11,000 locations nationwide. You can even drop your paperwork off and pick it up when it's done.
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