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Credit Cards

How to lower your credit card interest rate

You may be able to get a lower interest rate on your credit card by calling your credit card issuer.

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Rising credit card interest rates can make it difficult to pay off debt. If you tend to carry a balance on your credit card month after month, those high interest rates, also known as APR, can quickly bring you deeper into debt. 

Fortunately, you may be able to combat this by simply calling your credit card issuer and negotiating a lower rate.  While it's possible that your request may be declined, there are other options that can help you potentially secure a lower interest rate.  

CNBC Select breaks down how you can negotiate a lower interest rate on your credit card and other options available.  

What we'll cover

How to negotiate a lower interest rate

The majority of credit card issuers compound interest on a daily basis, meaning your balance can grow quickly. If your credit card balance is becoming unmanageable, you may be in a position to negotiate a lower rate. While it may seem intimidating to negotiate with a customer service representative over the phone, there are ways to prepare for the conversation.

Gather your information

Before speaking with a representative, it's important to gather any important information so you're prepared for any questions you may be hit with. Be ready to share information about your income, expenses, total assets, liabilities and other details about your financial situation so that your issuer is aware of your circumstances.

You should familiarize yourself with your current credit card terms, such as the APR, statement due date and grace period, and have a record of your credit score and credit card use. If you have a history of keeping up with payments and other patterns of responsible credit card use, you could use that as leverage during the negotiation process. It could also help to mention if you've been a customer with the issuer for a significant amount of time because it shows you've been a valuable customer.

If needed, improve your credit score

While every situation is unique, your chances of securing a lower rate can depend on your credit score. If you have a poor or fair credit score (FICO scores below 670), there are some steps you could take prior to calling your credit card issuer, including:

  • Paying your credit card bill early or on time each month.
  • Aiming to keep your credit utilization rate — the percentage of your credit limit that you're using — at 30% or less.

If you're making on-time payments for bills like rent and cell phone service, then you can also use Experian Boost® to potentially raise your FICO® Score. It's a free and easy feature that allows you to link your utility, telecom and streaming subscription accounts to your Experian credit file and get credited for making those on-time payments.

By maintaining a pattern of responsible credit use, you'll be more likely to be approved for a lower interest rate, even if only for a limited time.

Experian Boost®

  • Cost

    Free

  • Average credit score increase

    13 points, though results vary

  • Credit report affected

    Experian®

  • Credit scoring model used

Results will vary. See website for details.

How to sign up for Experian Boost:

  1. Connect the bank account(s) you use to pay your bills
  2. Choose and verify the positive payment data you want added to your Experian credit file
  3. Receive an updated FICO® Score

Learn more about eligible payments and how Experian Boost works.

Compare other credit card offers

Another way to negotiate is by comparing your current credit card terms with other similar credit cards. Because credit card companies are competitive and don't want to lose their business, it could help to share that you're considering moving on to another card with a better offer. Even if the issuer isn't able to match the lower interest rate, they may be able to offer a different retention offer in the form of a waived annual fee or bonus points.

Find the best credit card for you by reviewing offers in our credit card marketplace or get personalized offers via CardMatch™.

Hang up and call again

Oftentimes during negotiation processes, you may receive an answer you don't want to hear. But instead of settling for the first answer you get, you can try again by hanging up and calling back. You may reach another customer service representative that is more receptive to your requests.

If an agent denies your request, be sure to get an explanation of why and ask if there's anything else you can do on your end to get the lower rate. This information can be helpful for the next time you call.

Apply for a balance transfer card

It can be hard to get approved for a lower interest rate, so don't be discouraged if your request is denied. Another option is to apply for a balance transfer card. With a balance transfer card, the balance from your current card would get moved to a new card with a lower balance. These cards also offer no interest for a set introductory period — at least six months and up to 21 months.

Balance transfers typically can't be made between cards from the same bank, so you'll have to apply for a card from a different issuer. It's also important to note that balance transfers typically come with a fee, even if there's a 0% APR period.

CNBC Select ranked the Wells Fargo Reflect® Card as one of the top balance transfer cards due to its long introductory promotional APR period. New card members receive a 0% intro APR for 21 months from account opening on purchases and qualifying balance transfers (17.49%, 23.99%, or 28.24% variable APR afterward). However, you will need to pay a 5%, min: $5 fee to bring your balance from another card to this one and qualifying transfers must be completed in the first 120 days.

Wells Fargo Reflect® Card

CNBC Select Rating
4.3

On Wells Fargo's site

CNBC Select Rating
4.3

On Wells Fargo's site

Spotlight

This card offers one of the longest introductory APR periods for purchases and qualifying balance transfers.

Credit score

Good to Excellent670–850

Regular APR

17.49%, 23.99%, or 28.24% Variable APR

Annual fee

$0

Welcome bonus

None

See rates and fees. Terms apply.

The Wells Fargo Reflect® Card can help you save on interest charges thanks to its extra generous intro-APR offer on purchases and qualifying balance transfers.

Highlights

Highlights shown here are provided by the issuer and have not been reviewed by CNBC Select's editorial staff.

  • Apply Now to take advantage of this offer and learn more about product features, terms and conditions.
  • 0% intro APR for 21 months from account opening on purchases and qualifying balance transfers. 17.49%, 23.99%, or 28.24% variable APR thereafter; balance transfers made within 120 days qualify for the intro rate, BT fee of 5%, min: $5. 
  • $0 annual fee.
  • Up to $600 of cell phone protection against damage or theft. Subject to a $25 deductible.
  • Through My Wells Fargo Deals, you can get access to personalized deals from a variety of merchants. It's an easy way to earn cash back as an account credit when you shop, dine, or enjoy an experience simply by using an eligible Wells Fargo credit card.

Balance transfer fee

5%, min: $5

Foreign transaction fee

3%

The Citi® Diamond Preferred® Card is another top pick, offering a 0% intro APR for 21 months on balance transfers from date of account opening (16.49% - 27.24% variable afterward). Balance transfers made within the first 4 months qualify for the intro rate, and there is an intro balance transfer fee of 3% of each transfer (minimum $5) completed within the first 4 months of account opening. After that, your fee will be 5% of each transfer (minimum $5).

Citi® Diamond Preferred® Card

CNBC Select Rating
4.3

On Citi's site

CNBC Select Rating
4.3

On Citi's site

Spotlight

Receive a 0% Intro APR for 21 months on balance transfers and for 12 months on purchases.

Credit score

Good to Excellent670–850

Regular APR

16.49% - 27.24% variable

Annual fee

$0

Welcome bonus

None

See rates and fees. Terms apply.

The Citi® Diamond Preferred® Card is one of the best balance transfer credit cards and also has a generous intro APR offer.

Highlights

Highlights shown here are provided by the issuer and have not been reviewed by CNBC Select's editorial staff.

  • 0% Intro APR on balance transfers for 21 months and on purchases for 12 months from date of account opening. After that the variable APR will be 16.49% - 27.24%, based on your creditworthiness. Balance transfers must be completed within 4 months of account opening.
  • There is an intro balance transfer fee of 3% of each transfer (minimum $5) completed within the first 4 months of account opening. After that, your fee will be 5% of each transfer (minimum $5).
  • No Annual Fee - our low intro rates and all the benefits don't come with a yearly charge.
  • Buy now and pay later. Split your payment for eligible purchases of $75 or more into a fixed payment with Citi® Flex Pay.
  • Get free access to your FICO® Score online.

Balance transfer fee

There is an intro balance transfer fee of 3% of each transfer (minimum $5) completed within the first 4 months of account opening. After that, your fee will be 5% of each transfer (minimum $5).

Foreign transaction fee

3%

Bottom line

Credit card interest rates can make it harder to pay off your debt, but you may be able to negotiate a better rate or a limited-time offer by simply calling your credit card issuer. While it can some time and effort and your request may be denied, it doesn't hurt to ask. Before making that call, be sure to gather any necessary information, including your credit card history, credit score and current credit card terms.

If negotiating doesn't work out, try applying for a balance transfer card with a introductory APR period like the Wells Fargo Reflect® Card or Citi® Diamond Preferred® Card.

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Why trust CNBC Select?

At CNBC Select, our mission is to provide our readers with high-quality service journalism and comprehensive consumer advice so they can make informed decisions with their money. Every credit card review is based on rigorous reporting by our team of expert writers and editors with extensive knowledge of credit card products. While CNBC Select earns a commission from affiliate partners on many offers and links, we create all our content without input from our commercial team or any outside third parties, and we pride ourselves on our journalistic standards and ethics.

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*Results may vary. Some may not see improved scores or approval odds. Not all lenders use Experian credit files, and not all lenders use scores impacted by Experian Boost.

Editorial Note: Opinions, analyses, reviews or recommendations expressed in this article are those of the Select editorial staff’s alone, and have not been reviewed, approved or otherwise endorsed by any third party.
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