Jennifer Smith, Scribe CEO: A Fortt Knox Update

Jon Fortt interviews Scribe CEO Jennifer Smith, who just crossed $100M ARR with 6M users and 94% of the Fortune 500. Smith argues enterprises have spent billions on AI agents with little ROI because the institutional know-how lives in employees' heads, not in models. Scribe captures workflows, not personal data, so companies can map current processes and quantify the ROI of automating them instead of guessing.