Think you know what bosses are looking for? Think again.
Getting hired and promoted used to hinge on traditional leadership traits like executive presence and vision. But in today's world, those aren't enough. As a CEO, board member and MBA professor, my research shows that a sharper, more relevant set of criteria is rising to the top. And it's long overdue.
At NYU's Stern School of Business, I teach a popular class called "Becoming You." Students start by identifying their values using a tool called The Values Bridge, then explore careers that match their aptitudes and emotional, intellectual and economic needs. Finally, and critically, they assess their leadership capacity.
I used to rely on old-school aptitude tests for that last part (think: the kind your college counselor used). But over time, I saw that those tools were built for a world that no longer exists. Today's professionals face nonstop change, geopolitical chaos and ambiguity about, well, everything.
So I set out to identify the traits that actually matter now — and tested them through consulting projects with a dozen companies across industries. Focus groups and manager surveys refined the list. And now, I use these four traits in every hiring decision I make.
When I see all four in one person? I try to hire them on the spot.
1. Nerve
The business environment today is fast, unforgiving and always on. Leaders need uncommon levels of physical and mental stamina — and not in short bursts, but continuously. Nerve means making fast, high-stakes decisions with incomplete or conflicting information. That takes real confidence.
It also means having the courage to deliver tough truths with empathy. People who combine candor with kindness are rare — but invaluable. Nerve is courage, clarity, speed, transparency and an unrelenting bias for action.
2. Elasticity
According to LinkedIn, professionals needed to update 25% of their skills every 18 months from 2015 to 2020. That "skill churn" is expected to hit 65% in the years ahead. So yes, adaptability has always mattered. But today, it's mission-critical.
Elasticity isn't just tolerating change — it's actually enjoying reinvention. It's a mindset that says, "Bring on the new." I often look for what I call "irregular relationships": friendships, mentorships or collaborations with people very different from oneself. They signal flexibility, openness and the social curiosity that underpins comfort with change.
3. Soundness
It's always been important to be steady at work. What's changed is how rare it's become. Managers tell me their best people are anxious, withdrawn or just worn out. The pace and pressure of work today are real — and intense.
That's why managers are putting a premium on soundness: a bundle of traits that includes positivity, accountability, resilience and self-awareness. You can ask colleagues for feedback on the first three. But self-awareness? That's the only trait on this list you can — and should — test for. If you're job searching or feeling stalled in your career, start there.
4. Wonderment
In a world that's always changing, your currency is your currency. In other words, how "current" you are (on trends, technology, culture and ideas) directly affects how valuable you are to your organization.
Gone are the days when you could stay informed just by talking to colleagues or skimming a few news platforms. The most successful people don't just absorb what's next — they share it in-house, sparking fresh thinking across teams. Wonderment is intellectual curiosity, cultural fluency, peer around corners and the proactive instinct to bring the outside in.
Wondering how you would rate on all of these traits? You can find out for free using The Career Traits Compass, which I designed to help both my MBA students — and professionals seeking career growth.
Now, obviously, every role has its own must-haves. Values matter. Skills matter. But these four traits? They're what every leader is quietly scanning for. And if you've got them all, trust me: Someone is already plotting how to hire you, even if they're not hiring.
Suzy Welch is an award-winning NYU Stern School of Business professor, acclaimed researcher, popular podcaster and three-time NYT best-selling author, most recently with "Becoming You: A Proven Method for Crafting Your Authentic Life and Career." A graduate of Harvard University and Harvard Business School, Dr. Welch is a frequent guest of the Today Show and an op-ed contributor to the Wall Street Journal. She serves on the boards of public and private companies, and is the Director of the NYU | Stern Initiative on Purpose and Flourishing.
Are you ready to buy a house? Take Smarter by CNBC Make It's new online course How to Buy Your First Home. Expert instructors will help you weigh the cost of renting vs. buying, financially prepare, and confidently navigate every step of the process—from mortgage basics to closing the deal. Sign up today and use coupon code EARLYBIRD for an introductory discount of 30% off $97 (+taxes and fees) through July 15, 2025.
Plus, sign up for CNBC Make It's newsletter to get tips and tricks for success at work, with money and in life, and request to join our exclusive community on LinkedIn to connect with experts and peers.
